The layout of this suite was devised in conjunction with parents and children. In the parent's room you will find a single bed and a trundle bed on wheels, which you can roll into your child's room next to their bed. You can also arrange the other furniture, like the table and the large easy chair, to your liking. The latter is adjustable and easy to move from one room to the other. The whiteboard in your child's room is there to draw on or display pictures and cards. It is also handy for posting messages to each other. Bins for storing toys and clothing are tucked under the sofa and the hooks on the wall can be used to hang anything from cards to streamers. You each have your own bathroom.
Nursing call system
Your room is equipped with a nursing call system. With just a push of the button (or via the remote control) you can call for the nurse. She will receive a notification on her beeper and will contact you as soon as she can. The call button on the wall (the red cross) is shown on the left of the image below and the button on the remote control on the right.
Your own fridge
Your room includes a fridge. Please make sure to keep it clean and to keep track of the shelf life of the products that you store in it. A service employee will clean the fridge upon your return home.
A smart TV is installed in your child's room. It has adjustable brackets, so you can turn the TV in the direction you want. You can bring your own laptop or tablet with you to watch movies or for gaming, for example, in your own room. To access the internet, please fill out an application form and complete a number of steps to set up your device. You can ask the nurse for this form and the directions for use.
The parent's room opens onto a balcony. Here you can get some fresh air. We request that you always close the balcony doors behind you so as not to disrupt the 'indoor climate'. Smoking is prohibited on the balcony. Please also refrain from walking on the balcony, as that too can be a nuisance for other parents and children. We recommend that when you are out on the balcony you keep the door to your child's room closed.
A weather station has been installed on the roof of our center. The awning will automatically respond to the weather conditions depending on a number of factors such as the brightness of the sun, the wind speed and the time of day (evening/night). However, you can control the awning manually as well. Furthermore, every parent-child suite is furnished with lace curtains and drapes.
Your child might carry a bacterium or virus that can harm the other children, in which case particularly strict hygiene rules apply. Your suite will have a special air pressure system and an extra door (lock chamber). Visitors might be required to wear an apron and a face mask. Your child will not be allowed to access the public areas as that would pose too great a danger to the other children. However, you can usually go outside together.
There is a combined dining/living room with a kitchen where you can prepare meals for yourself and your family. Cooking utensils, herbs, spices and oil are all provided. The service employee can tell you how to order meal boxes from our kitchen. There are also relaxation rooms and play areas on your floor.
There are three washing machines and three dryers on the third floor for parents to use (self-service). Detergent is provided. You can write your name and telephone number on a form to receive a call when your laundry is done. You will find this form next to the washing machines. A memo is also provided for you to post on the washing machine if you do not want anyone other than yourself to remove your laundry. This can be important for hygiene reasons. Please ensure that you can be reached as soon as your laundry is done so that the machine can be used by others.
Click here for an overview of all other facilities in the center.
During your child's admission procedure, a pharmacist's assistant comes by to check that your child's medication is entered correctly in the system. A pedagogical employee visits you to make sure you are properly prepared for examinations and to provide support in this respect as well as to talk and play with your child to provide some distraction. If your child has to stay in the room, and therefore cannot walk around freely, the educational support consultant will visit. This way we can ensure that your child can keep up with classmates at school.
If necessary, you can communicate your need for some privacy by means of the notification cards.
Brothers and sisters can sleep over. Friends are also welcome. You determine who may stay over in consultation with the nurse. Children under the age of 12 must be accompanied by an adult when they stay overnight. Guests only need to bring personal (night) items and clothing. Linens and towels are provided. No more than two people may stay overnight at the same time.
Spending the night at the Ronald McDonald House
The Ronald McDonald House is within walking distance of the Princess Máxima Center. It is available for families with several children who want to spend the night close by. A second Ronald McDonald House ('the villa') is available for parents and children who come from far and want to stay the night before or after treatment. Your nurse can provide more information.
Parents and/or children who are filmed or photographed are always approached in advance to ask for permission, upon which we request that they sign a consent form. By signing the form you confirm your agreement to the images being recorded/photographed and to the use of the images by the center and/or third parties. Please feel free to ask our employee what the recordings are for. You or your child are never filmed or photographed without your permission. Should you have any questions, please contact staff in the care department.