The ombudswomen
The ombudswomen are Elise Steenbergen and Caroline Lavell. They hold office on the LATER outpatient clinic and are usually present on weekdays. You're welcome to stop by, but you can also make an appointment so you're sure they are around. You can reach them via 0650006416 or ombudsvrouw@prinsesmaximacentrum.nl.
The ombudsmen are there for parents and children and for adults who come to the LATER outpatient clinic. The ombudswomen are independent and have a duty of confidentiality. This means that they will only talk to others about your complaints if you give them permission.